Privacy Policy

Effective Date: August 5, 2024

Last Updated: August 5, 2024

COOCO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (the "Website") and our mobile application (the "App") (collectively, the "Services").

1. Information We Collect We may collect the following types of information when you use our Services:

Personal Information: This includes information that can identify you, such as your name, email address, postal address, phone number, date of birth, payment information, and dietary preferences.
Usage Information: This includes information about how you use our Services, such as your search history, the pages you visit, the features you use, and the dates and times of your interactions.
Device Information: This includes information about the device you use to access our Services, such as your IP address, browser type, operating system, and unique device identifiers.
Location Information: We may collect information about your location when you use our Services, with your consent.

2. How We Use Your Information We use your information for various purposes, including:

Providing and improving our Services: This includes personalizing your experience, responding to your inquiries, and troubleshooting issues.
Communication: This includes sending you newsletters, marketing emails, and other promotional materials, with your consent.
Analytics: This includes analyzing how you use our Services to improve their performance and functionality.
Security: This includes protecting our Services from unauthorized access and fraudulent activity.

3. How We Share Your Information We may share your information with the following parties:

Service Providers: We may share your information with third-party service providers who help us operate our Services, such as payment processors, marketing platforms, and analytics providers.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
Business Transfers: We may transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Your Choices You have the following choices regarding your information:

Access and Update: You can access and update your personal information by logging into your account or contacting us.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
Cookies: You can manage your cookie preferences through your browser settings or our cookie consent tool.

5. Children's Privacy Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.

6. Security We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. International Transfers Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries.

8. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@cooco.app